Reference

Our Terms, Your Rights, One Clear Policy

The legal terms on aceparty777 set out what you agree to when you open an account and what we commit to in return. Availability depends on local law and is accessible only where eligible regions permit.

Account Terms ApplyIndonesia-Eligible RegionsDANA, OVO, GoPay ConditionsData & Privacy PolicyContact Rights Available
aceparty777 Our Terms, Your Rights, One Clear Policy
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about how a specific term applies to your account — or if you want to request a copy of the data we hold on you — reach us through any of the channels below. Our team handles legal queries separately from general account support, so flag your message as a policy or legal matter when you write in. Players in Palembang and elsewhere across Indonesia can use the same contact routes.

Team online

Live Chat

Start a chat from inside your account dashboard and select the legal or policy topic. We log every chat session and send a transcript to your registered email.

Email Support

Write to our support address for formal policy queries. Include your account ID and the specific clause or transaction reference so we can respond with a precise written answer.

In-Account Help Desk

The Help section inside your account lets you submit a structured query form. Legal and data requests submitted here are routed directly to the policy team.

ACCOUNT SECURITY STANDARDS

Data Handling, Cookies and Account Protection

Your account security and personal data are handled under the practices described in this section. We use SSL encryption on every page — including the deposit screens where you connect DANA, OVO, or GoPay — so your credentials and wallet details travel encrypted. Session cookies keep your account active while you browse the lobby; you can clear these through your browser settings without affecting your balance or history.

Data Retention

We hold account data for as long as your account is active and for the period required to settle any outstanding transactions, disputes, or legal obligations.

Cookie Policy

Functional cookies manage your session. Analytics cookies are used in aggregate only. You can adjust cookie preferences in your browser; functional cookies are required for account login.

Data Access Requests

You can request a summary of personal data held on your account at any time. Submit the request through the in-account Help Desk or via our support email with your account ID.

Account Closure and Data

If you close your account, transaction records are retained for the legally required period. Personal profile data is deleted on request after the retention period expires.

Common Questions About Our Terms and Policies

The questions below cover the policy areas we hear about most — from how terms are updated to what happens with your data when you close an account. If your question isn't here, contact us directly through the legal query channel.

The complete terms are published on this page and linked from the footer of every page. Log into your account and visit the Legal section for the version that applies to your account.

We send a notification to your registered email before any material change takes effect. Continued use of your account after the notice period confirms you accept the updated terms.

Yes. All wallet deposits and withdrawals — including DANA, OVO, and GoPay — are covered by the payment conditions in our terms. Dispute and verification steps are described in the payments clause.

Access depends on local law and is available only where eligible regions permit. Check that online gaming is lawful in your area before opening an account or making any deposit.

Submit a data access request through the in-account Help Desk or email support with your account ID. We respond in writing with a summary of the data held on your profile.

Transaction records are retained for the legally required period after closure. Personal profile data is removed on your written request once that retention period has passed.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.